Overview
Nuvia's AI Agents are designed to automate customer interaction workflows across sales and support, boosting performance, reducing workload, and enhancing user experiences. By integrating with your existing tools and processes, they provide real-time, personalized assistance that evolves over time.
Objectives
Automate routine and complex customer-facing tasks
Increase conversion rates and reduce sales cycles
Provide scalable and consistent experiences across channels
How does it work?
What they do and learn
Our agents go beyond simple FAQs:
Handle inbound inquiries via chat, email, and WhatsApp
Schedule meetings with qualified leads
Automatically follow up on leads and opportunities
Launch retargeting and outbound campaigns
The agents improve over time through continuous learning. Each interaction helps them become more accurate and personalized. Manual fine-tuning is also available to align them with your sales strategy.
Implementation and integration
Setup timeline: Up to 4 weeks
Steps:
Map your sales process
Train agents with real data and case examples
Connect to your CRM, ERP, or other tools via API
Launch with full onboarding support
Agents access real-time data to personalize responses and adapt to your workflow.
Personalization and scalability
Fully customizable to match your brand tone, personas, and sales funnel
Support for multilingual environments
Scales with your company without sacrificing performance
Output and support
Hands-on implementation assistance
Practical training for internal teams
Ongoing support focused on performance and results
Quality assurance
To ensure high response accuracy, we use:
Automated testing
Sentiment and coherence analysis
Regular manual audits
KPIs and Results
Nuvia AI Agents have proven to help improve:
Conversion rates
Customer acquisition cost (CAC)
Average sales cycle time
Results vary by industry and use case but typically show significant improvements across the funnel.